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Privacy Policy

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NOTICE REGARDING TREATMENT OF CONFIDENTIAL INFORMATION

Privacy Notice to Our Customers.
Plumb Trust Company strongly believes in protecting the confidentiality and security of information we collect about you. This notice describes our privacy policy and how we treat the information we receive about you.

We do not sell client information to anyone.

Why We Collect and How We Use Information.
When we evaluate your request for our services, provide investment advice to you, and process transactions for your account, or when you receive other services from Thompson Plumb Trust Company, you typically provide us with certain personal information necessary for these transactions. We may also use that information to offer you other services we provide which may meet your needs.

What Information We Collect.
The personal information we collect may include:

  • Name and address
  • Social security or taxpayer identification number
  • Assets
  • Income
  • Account balance
  • Investment activity
  • Accounts at other institutions

How We Protect Information.
We treat information about current and former clients and their accounts in a confidential manner. Our employees may access information and provide it to third parties only when completing a transaction at your request or providing our services to you. We may disclose information to attorneys, accountants, lawyers, securities professionals, and others to assist us or them, in providing services to you. We may share that information within our company and your designated investment advisory company in order to offer or provide you with products or services. We may also share information with companies that perform services on our behalf, such as the companies that print and distribute our mailings or companies that we hire to perform transaction clearance, marketing, or administrative services. We may make additional disclosures as permitted by law. Companies we may hire to provide support services are not allowed to use your personal information for their own purposes.

We also maintain physical, electronic, and procedural safeguards to protect information. Employees and our professional service representatives are required to comply with our established information confidentiality provisions.

We do not sell your personal information to anyone.

Access to and Correction of Information.
Generally, upon your written request, we will make available information for your review. Information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.

If your personal information with us becomes inaccurate or if you need to make a change to that information, please contact us at the number shown below so we can update our records.

Further Information.
For additional information regarding our privacy policy, please contact us by writing to Plumb Trust Company, 1200 John Q. Hammons Drive, Madison, Wisconsin 53717, or calling us at (608) 824-8600 or toll-free at (866) 885-8601.